Customer Care Airport Jobs Mumbai India Fly Emirates Careers

Customer Service Airport Jobs Mumbai India Fly Emirates Careers Air port Job

Fly Emirates Airline announced Airport Jobs Mumbai India Career portal. Ensure the highest standards of customer service to Emirates customers by providing them with Emirates fare details and proactively issuing online tickets and selling related products.

Customer Service Airport Jobs Mumbai India Fly Emirates Careers

Issue Emirates tickets to customers

Ensuring that all necessary airline regulations are followed and customer requirements are met to provide them with the best possible service.

Highlight your customers’ travel legal requirements such as passport, visa and health requirements as well as other details such as check-in location and time.

Actively grow Emirates’ revenue by providing customers with choice across all products and services including Skywards membership, DBB, Dubai stopovers, hotel bookings and upgrade fares.

Actively participate in generating new ideas and providing recommendations to improve service, thereby increasing revenue and ensuring Emirates’ success as a market-leading airline.

Qualifications and experience

  • Graduation or equivalent qualification
  • Standard fares and ticketing courses
  • More than 2 years of experience
  • Excellent interpersonal, telephone and customer service skills.
  • Ability to work in a busy sales team environment.
  • PC-based skills to operate Windows software packages including Microsoft Word/Excel/email.
  • Knowledge of contact center and aviation industry processes and procedures.
  • There should be rights to work and live in India.